Privacy Policy

1. Introduction

LinguaAI ("we", "our", "the platform") is committed to protecting your privacy. This privacy policy explains how we collect, use, store and protect your personal information when you use our online language learning platform.

By using LinguaAI, you agree to the practices described in this policy. If you do not agree to this policy, please do not use our service.

2. Information We Collect

2.1 Information You Provide to Us

• Account information: name, email address, password, profile photo
• Profile information: for teachers: qualifications, specialties, rates, availability
• Student profile information: preferred languages, level, learning goals
• Payment information: credit card data (processed securely via Stripe)
• Communications: messages exchanged with teachers/students via our platform

2.2 Automatically Collected Information

• Usage data: pages visited, time spent, actions taken
• Technical data: IP address, browser type, operating system, device used
• Cookies and similar technologies: to improve your experience and analyze usage

3. How We Use Your Information

We use your personal information to:

• Provide, maintain and improve our services
• Facilitate connections between students and teachers
• Process payments and manage transactions
• Send important notifications regarding your account and our services
• Personalize your learning experience with our AI tools
• Analyze platform usage to improve our services
• Detect and prevent fraud, abuse and other illegal activities
• Comply with our legal and regulatory obligations

4. Sharing Your Information

We never sell your personal information. We may share your information in the following cases:

• With teachers/students: to facilitate communication and course booking
• Service providers: with third-party providers who help us operate (payments, hosting, email)
• Legal obligations: if required by law or to protect our rights and security
• With your consent: in any other case with your explicit authorization

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction or modification. This includes:

• SSL/TLS encryption for all data transmissions
• Secure password storage with hashing
• Restricted access to personal data only to authorized employees
• Regular monitoring of our systems to detect vulnerabilities
• Compliance with data security standards (GDPR, etc.)

6. Your Rights

In accordance with data protection laws (GDPR, CCPA, etc.), you have the following rights:

• Right of access: request a copy of your personal data
• Right to rectification: correct your inaccurate or incomplete information
• Right to erasure: request deletion of your personal data
• Right to data portability: receive your data in a structured format
• Right to object: object to the processing of your data in certain cases
• Right to withdraw consent: at any time for processing based on consent

To exercise these rights, contact us at the address indicated in the "Contact" section.

7. Cookies

We use cookies and similar technologies to improve your experience, analyze our site usage, and personalize content. You can manage your cookie preferences through your browser settings. Note that disabling some cookies may affect the functioning of some features of our site.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. When you delete your account, we delete your personal data within a reasonable time, unless retention is required by law or for legitimate security reasons.

9. International Transfers

Your information may be transferred and stored in countries other than yours. We ensure that these transfers comply with applicable data protection laws and that appropriate security measures are in place.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date. We encourage you to regularly review this page to stay informed of our practices.

11. Contact

If you have questions regarding this privacy policy or our data processing practices, please contact us via our contact page.